/* ============================================================
   INTAKE WIZARD — hoja del componente compartido de alta de casos.

   Se incluye en index.html, panel-agencia.html y backoffice.html. Las tres
   páginas tienen estilos propios con nombres genéricos (.field, .card, .drop,
   .opt), así que TODO acá va prefijado `iw-`: sin el prefijo, montar el wizard
   en el backoffice le rompía la tabla de casos.

   Las variables se leen del :root de cada página. `styles.css` las define
   todas; los paneles internos definen un subconjunto, y por eso cada `var()`
   lleva fallback: el wizard tiene que verse bien también donde falte alguna.
   ============================================================ */

.iw-ov{position:fixed;inset:0;z-index:9000;display:none;align-items:center;justify-content:center;padding:24px;background:rgba(30,51,43,.62);backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px)}
.iw-ov.iw-open{display:flex;animation:iw-fade .22s ease}
@keyframes iw-fade{from{opacity:0}to{opacity:1}}

.iw-dlg{position:relative;width:100%;max-width:560px;max-height:calc(100vh - 48px);background:var(--w,#fff);border-radius:var(--r16,20px);box-shadow:0 12px 40px rgba(0,0,0,.18);display:flex;flex-direction:column;overflow:hidden;animation:iw-in .28s cubic-bezier(.4,0,.2,1);font-family:var(--f,'Inter',system-ui,sans-serif);color:var(--t1,#111);line-height:1.6;text-align:left}
@keyframes iw-in{from{opacity:0;transform:translateY(14px) scale(.985)}to{opacity:1;transform:none}}
.iw-dlg *,.iw-dlg *::before,.iw-dlg *::after{box-sizing:border-box}

.iw-head{position:relative;flex-shrink:0;min-height:46px;display:flex;flex-direction:column;justify-content:center;padding:10px 54px 10px 22px;border-bottom:1px solid var(--bdl,#EDEAE4);background:var(--w,#fff)}
.iw-x{position:absolute;top:50%;right:13px;transform:translateY(-50%);width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--t4,#999);background:none;border:none;cursor:pointer;padding:0;transition:all .2s ease}
.iw-x:hover{background:var(--bgd,#EDE9E1);color:var(--t2,#3A3A3A)}
.iw-ttl{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-weight:800;font-size:.92rem;color:var(--t1,#111);letter-spacing:-.01em}

/* Sin indicador de progreso: ni barra, ni "Paso N", ni %. La cantidad de pasos
   depende de las respuestas, así que cualquier número sería una promesa que el
   wizard no puede cumplir, y ver cuánto falta desalienta. */

.iw-body{flex:1;overflow-y:auto;overflow-x:hidden;padding:24px 22px 8px;min-height:0}
.iw-foot{flex-shrink:0;display:flex;gap:10px;padding:14px 22px 18px;border-top:1px solid var(--bdl,#EDEAE4);background:var(--w,#fff)}

.iw-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 20px;border-radius:var(--r8,10px);border:none;cursor:pointer;font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-weight:700;font-size:.86rem;transition:all .2s ease}
.iw-btn-go{flex:1;background:var(--g,#2D4A3E);color:var(--w,#fff)}
.iw-btn-go:hover{background:var(--gl,#3A6154)}
.iw-btn-back{background:transparent;color:var(--t3,#6B6B6B);border:1px solid var(--bd,#E0DCD4);padding:12px 16px}
.iw-btn-back:hover{color:var(--t2,#3A3A3A);background:var(--bg,#F7F5F0)}
.iw-btn-send{flex:1;background:var(--au,#D4A853);color:var(--gd,#1E332B)}
.iw-btn-send:hover{background:var(--aul,#E0BE7A)}
.iw-btn-danger{background:var(--errbg,#FDF0EE);color:var(--err,#C0392B);border:1px solid rgba(192,57,43,.3)}
.iw-btn-danger:hover{background:var(--err,#C0392B);color:#fff}
.iw-btn[disabled]{opacity:.55;cursor:default}

/* Micro-paso */
.iw-ms{display:none}
.iw-ms.iw-on{display:block}
.iw-ms.iw-on.iw-fwd{animation:iw-f .26s cubic-bezier(.4,0,.2,1)}
.iw-ms.iw-on.iw-bwd{animation:iw-b .26s cubic-bezier(.4,0,.2,1)}
@keyframes iw-f{from{opacity:0;transform:translateX(16px)}to{opacity:1;transform:none}}
@keyframes iw-b{from{opacity:0;transform:translateX(-16px)}to{opacity:1;transform:none}}

.iw-q{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:1.16rem;font-weight:800;color:var(--t1,#111);letter-spacing:-.02em;line-height:1.28;margin:0 0 6px}
.iw-d{font-size:.8rem;color:var(--t3,#6B6B6B);line-height:1.55;margin:0 0 20px}
.iw-q:last-child{margin-bottom:20px}

/* Campos */
.iw-g{display:grid;gap:14px}
.iw-g2{grid-template-columns:repeat(2,1fr)}
.iw-g1{grid-template-columns:1fr}
@media(max-width:520px){.iw-g2{grid-template-columns:1fr}}
.iw-field{display:flex;flex-direction:column;gap:3px;min-width:0}
.iw-lbl{font-size:.76rem;font-weight:600;color:var(--t2,#3A3A3A);display:flex;align-items:center;gap:3px}
.iw-ast{color:var(--err,#C0392B);font-size:.8em}
.iw-in{font-family:var(--f,'Inter',sans-serif);font-size:.88rem;padding:11px 13px;border:1.5px solid var(--bd,#E0DCD4);border-radius:var(--r4,6px);background:var(--w,#fff);color:var(--t1,#111);width:100%;appearance:none;transition:border-color .2s ease,box-shadow .2s ease}
.iw-ta{min-height:84px;resize:vertical;line-height:1.5}
.iw-in::placeholder{color:var(--t4,#999);font-weight:400}
.iw-in:focus{outline:none;border-color:var(--g,#2D4A3E);box-shadow:0 0 0 3px var(--g10,rgba(45,74,62,.10))}
/* Visible pero no editable: se muestra para que el usuario vea qué dato trajo su
   identidad, no se saltea. */
.iw-in[readonly]{background:var(--bg,#F7F5F0);color:var(--t3,#6B6B6B);cursor:default;border-style:dashed}
.iw-in[readonly]:focus{border-color:var(--bd,#E0DCD4);box-shadow:none}
select.iw-in{cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg width='10' height='7' viewBox='0 0 10 7' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1l4 4 4-4' stroke='%23999' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 11px center;padding-right:30px}
.iw-msg{font-family:var(--fm,monospace);font-size:.66rem;min-height:13px;line-height:1.2;color:var(--err,#C0392B)}
.iw-field.iw-bad .iw-in{border-color:var(--err,#C0392B);background:var(--errbg,#FDF0EE)}

/* Tarjetas de opción: una pregunta = tarjetas, no un select */
.iw-opts{display:grid;gap:9px}
.iw-opt{display:flex;align-items:flex-start;gap:11px;text-align:left;width:100%;padding:14px 16px;border:1.5px solid var(--bd,#E0DCD4);border-radius:var(--r8,10px);background:var(--w,#fff);cursor:pointer;font-family:inherit;transition:all .18s ease}
.iw-opt:hover{border-color:var(--gl,#3A6154);background:var(--g05,rgba(45,74,62,.05))}
.iw-opt.iw-sel{border-color:var(--g,#2D4A3E);background:var(--g05,rgba(45,74,62,.05));box-shadow:0 0 0 3px var(--g10,rgba(45,74,62,.10))}
.iw-opt-ic{font-size:1.1rem;line-height:1.3;flex-shrink:0}
/* Columna explícita: como spans inline, título y subtítulo se pegaban. */
.iw-opt-b{min-width:0;display:flex;flex-direction:column;gap:3px}
.iw-opt-t{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:.88rem;font-weight:700;color:var(--t1,#111);letter-spacing:-.01em;line-height:1.3}
.iw-opt-s{font-size:.74rem;color:var(--t3,#6B6B6B);line-height:1.4}

/* Tipo de reclamo */
.iw-ctype{display:grid;gap:11px}
.iw-ctype-b{display:flex;align-items:center;gap:14px;text-align:left;padding:20px 18px;border:1.5px solid var(--bd,#E0DCD4);border-radius:var(--r12,14px);background:var(--w,#fff);cursor:pointer;font-family:inherit;transition:all .2s ease}
.iw-ctype-b:hover{border-color:var(--gl,#3A6154);transform:translateY(-1px)}
.iw-ctype-b.iw-sel{border-color:var(--g,#2D4A3E);background:var(--g05,rgba(45,74,62,.05));box-shadow:0 0 0 3px var(--g10,rgba(45,74,62,.10))}
.iw-ctype-ic{font-size:1.7rem;line-height:1;flex-shrink:0}
.iw-ctype-t{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:1rem;font-weight:800;color:var(--t1,#111);letter-spacing:-.01em}
.iw-ctype-d{font-size:.76rem;color:var(--t3,#6B6B6B);line-height:1.4}

/* Escáner */
.iw-scan{border:1.5px dashed var(--bd,#E0DCD4);border-radius:var(--r12,14px);background:var(--bg,#F7F5F0);padding:26px 20px;text-align:center;width:100%;cursor:pointer;font-family:inherit;transition:all .2s ease}
.iw-scan:hover{border-color:var(--ai,#6366F1);background:var(--aibg,#EEF0FF)}
.iw-scan-ic{position:relative;display:inline-flex;margin-bottom:10px;color:var(--ai,#6366F1)}
.iw-scan-badge{position:absolute;right:-11px;top:-6px;font-family:var(--fm,monospace);font-size:.54rem;font-weight:600;letter-spacing:.06em;background:var(--ai,#6366F1);color:#fff;border-radius:var(--r2,4px);padding:1px 5px}
.iw-scan-t{display:block;font-size:.84rem;font-weight:600;color:var(--t2,#3A3A3A)}
.iw-scan-m{display:block;font-family:var(--fm,monospace);font-size:.66rem;color:var(--t4,#999);margin-top:5px}
.iw-load{text-align:center;padding:26px 20px}
.iw-sp{width:26px;height:26px;border:2.5px solid var(--ai10,rgba(99,102,241,.10));border-top-color:var(--ai,#6366F1);border-radius:50%;margin:0 auto 12px;animation:iw-spin .7s linear infinite}
@keyframes iw-spin{to{transform:rotate(360deg)}}
.iw-lnk{display:inline-block;margin-top:14px;font-size:.76rem;font-weight:600;color:var(--t3,#6B6B6B);text-decoration:underline;text-underline-offset:3px;background:none;border:none;cursor:pointer;font-family:inherit;padding:4px 6px}
.iw-lnk:hover{color:var(--g,#2D4A3E)}

/* Dropzones */
.iw-drop{border:1.5px dashed var(--bd,#E0DCD4);border-radius:var(--r8,10px);background:var(--bg,#F7F5F0);padding:16px;text-align:center;width:100%;cursor:pointer;font-family:inherit;transition:all .2s ease}
.iw-drop:hover{border-color:var(--gl,#3A6154);background:var(--g05,rgba(45,74,62,.05))}
.iw-drop-t{display:block;font-size:.78rem;color:var(--t2,#3A3A3A);font-weight:600}
.iw-drop-m{display:block;font-family:var(--fm,monospace);font-size:.62rem;color:var(--t4,#999);margin-top:3px}
.iw-drop.iw-full{opacity:.55;cursor:default}
.iw-drop.iw-full:hover{border-color:var(--bd,#E0DCD4);background:var(--bg,#F7F5F0)}

/* Arrastre en curso. Los hijos no reciben eventos de puntero: sin esto, mover el
   cursor sobre el texto interno dispara `dragleave` y el resaltado parpadea. */
.iw-scan>*,.iw-drop>*{pointer-events:none}
.iw-scan.iw-dragover,.iw-drop.iw-dragover{border-style:solid;border-color:var(--ai,#6366F1);background:var(--aibg,#EEF0FF)}
.iw-drop.iw-dragover{border-color:var(--gl,#3A6154);background:var(--g05,rgba(45,74,62,.05))}
.iw-chip{display:inline-flex;align-items:center;gap:6px;font-family:var(--fm,monospace);font-size:.64rem;color:var(--t2,#3A3A3A);background:var(--w,#fff);border:1px solid var(--bd,#E0DCD4);border-radius:var(--r2,4px);padding:4px 9px;margin:6px 5px 0 0}
.iw-chip-x{color:var(--t4,#999);font-weight:700;cursor:pointer}
.iw-chip-x:hover{color:var(--err,#C0392B)}

/* Filas dinámicas */
.iw-row{display:flex;gap:8px;align-items:center;margin-bottom:8px}
.iw-row .iw-in{flex:1}
.iw-row-del{width:32px;height:32px;flex-shrink:0;border-radius:var(--r4,6px);border:1px solid var(--bd,#E0DCD4);background:none;cursor:pointer;color:var(--t4,#999);display:flex;align-items:center;justify-content:center;font-size:1rem;line-height:1}
.iw-row-del:hover{color:var(--err,#C0392B);border-color:var(--err,#C0392B);background:var(--errbg,#FDF0EE)}
.iw-add{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:.76rem;font-weight:700;color:var(--g,#2D4A3E);padding:8px 14px;border:1px dashed var(--bd,#E0DCD4);border-radius:var(--r4,6px);background:none;cursor:pointer;width:100%;transition:all .2s ease}
.iw-add:hover{border-color:var(--g,#2D4A3E);background:var(--g05,rgba(45,74,62,.05))}
.iw-hint{font-family:var(--fm,monospace);font-size:.66rem;color:var(--t4,#999);line-height:1.5;margin-top:8px}
.iw-cnt{font-family:var(--fm,monospace);font-size:.64rem;color:var(--t4,#999);text-align:right;margin-top:5px}

/* Agregador de gastos */
.iw-gitem{display:flex;gap:11px;align-items:flex-start;border:1px solid var(--bd,#E0DCD4);border-radius:var(--r8,10px);background:var(--w,#fff);padding:12px 13px;margin-bottom:8px}
.iw-gitem-b{flex:1;min-width:0;display:flex;flex-direction:column}
.iw-gitem-t{display:block;font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:.84rem;font-weight:700;color:var(--t1,#111);letter-spacing:-.01em;line-height:1.3;overflow-wrap:anywhere}
.iw-gitem-m{display:block;font-family:var(--fm,monospace);font-size:.68rem;color:var(--t3,#6B6B6B);margin-top:3px}
.iw-gitem-f{display:flex;align-items:baseline;gap:5px;flex-wrap:wrap;font-family:var(--fm,monospace);font-size:.62rem;color:var(--t3,#6B6B6B);margin-top:5px}
.iw-gitem-orig{font-style:normal;color:var(--t4,#999);opacity:.85}
.iw-gitem-del{width:28px;height:28px;flex-shrink:0;border-radius:var(--r4,6px);border:1px solid var(--bd,#E0DCD4);background:none;cursor:pointer;color:var(--t4,#999);display:flex;align-items:center;justify-content:center;font-size:1rem;line-height:1}
.iw-gitem-del:hover{color:var(--err,#C0392B);border-color:var(--err,#C0392B);background:var(--errbg,#FDF0EE)}
.iw-gempty{text-align:center;border:1.5px dashed var(--bd,#E0DCD4);border-radius:var(--r8,10px);padding:20px 16px;font-size:.78rem;color:var(--t4,#999);margin-bottom:10px}
.iw-gform{border:1.5px solid var(--g,#2D4A3E);border-radius:var(--r8,10px);background:var(--g05,rgba(45,74,62,.05));padding:15px;margin-bottom:10px}
.iw-gform-act{display:flex;gap:9px;margin-top:14px}
.iw-gform-act .iw-btn{flex:1;padding:10px 14px;font-size:.8rem}
.iw-err{font-family:var(--fm,monospace);font-size:.66rem;color:var(--err,#C0392B);min-height:14px;margin-top:8px}
.iw-gtotal{display:flex;justify-content:space-between;align-items:center;gap:14px;background:var(--g05,rgba(45,74,62,.05));border:1px solid var(--g10,rgba(45,74,62,.10));border-radius:var(--r8,10px);padding:11px 14px;margin-top:12px}
.iw-gtotal-l{font-size:.74rem;font-weight:600;color:var(--t2,#3A3A3A);flex-shrink:0}
.iw-gtotal-v{font-family:var(--fm,monospace);font-size:.86rem;font-weight:600;color:var(--g,#2D4A3E);display:flex;gap:4px 14px;flex-wrap:wrap;justify-content:flex-end}
/* Varias monedas: una debajo de otra. No se suman entre sí. */
.iw-gtotal.iw-multi{align-items:flex-start}
.iw-gtotal.iw-multi .iw-gtotal-v{flex-direction:column;align-items:flex-end;gap:3px}

/* Honorarios y declaración jurada */
.iw-fee{display:flex;gap:12px;align-items:flex-start;background:var(--g05,rgba(45,74,62,.05));border:1px solid var(--bdl,#EDEAE4);border-left:3px solid var(--g,#2D4A3E);border-radius:var(--r8,10px);padding:16px 18px;margin-bottom:16px}
.iw-fee-ic{flex-shrink:0;color:var(--g,#2D4A3E);margin-top:1px}
.iw-fee p{margin:0;font-size:.82rem;color:var(--t2,#3A3A3A);line-height:1.6}
.iw-fee strong{color:var(--g,#2D4A3E)}
.iw-ddjj{background:var(--bg,#F7F5F0);border:1px solid var(--bdl,#EDEAE4);border-radius:var(--r8,10px);padding:15px;margin-bottom:14px;font-size:.74rem;color:var(--t2,#3A3A3A);line-height:1.6;max-height:190px;overflow-y:auto}
.iw-ddjj p{margin:0 0 9px}
.iw-ddjj ul{padding-left:17px;margin:0 0 9px}
.iw-ddjj li{margin-bottom:4px}
.iw-cons{border:1.5px solid var(--bd,#E0DCD4);border-radius:var(--r8,10px);padding:13px 15px;transition:all .2s ease}
.iw-cons.iw-sel{border-color:var(--g,#2D4A3E);background:var(--g05,rgba(45,74,62,.05))}
.iw-cons-r{display:flex;gap:10px;align-items:flex-start;cursor:pointer}
.iw-cb{width:17px;height:17px;flex-shrink:0;margin-top:1px;accent-color:var(--g,#2D4A3E);cursor:pointer}
.iw-cons-t{font-size:.76rem;color:var(--t2,#3A3A3A);line-height:1.5}
.iw-doclink{font-weight:600;color:var(--g,#2D4A3E);text-decoration:underline;text-underline-offset:2px;background:none;border:none;padding:0;cursor:pointer;font-size:inherit;font-family:inherit}
.iw-doclink:hover{color:var(--au,#D4A853)}

/* Éxito */
.iw-done{text-align:center;padding:14px 4px 8px}
.iw-done-ic{width:56px;height:56px;border-radius:50%;background:var(--okbg,#EDF9F0);display:flex;align-items:center;justify-content:center;margin:0 auto 16px}
.iw-done-t{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:1.24rem;font-weight:800;color:var(--g,#2D4A3E);margin:0 0 6px}
.iw-done-d{font-size:.84rem;color:var(--t3,#6B6B6B);margin:0 0 18px;line-height:1.6}
.iw-done-box{background:var(--bg,#F7F5F0);border:1px solid var(--bdl,#EDEAE4);border-radius:var(--r8,10px);padding:15px 22px;display:inline-block;margin-bottom:16px}
.iw-done-lbl{font-size:.62rem;color:var(--t4,#999);text-transform:uppercase;letter-spacing:.08em;margin-bottom:3px}
.iw-done-id{font-family:var(--fm,monospace);font-size:1.35rem;font-weight:700;color:var(--g,#2D4A3E);letter-spacing:.04em}

/* Popups anidados */
.iw-ov-doc{z-index:9010;background:rgba(30,51,43,.5)}
.iw-ov-cfm{z-index:9020;background:rgba(30,51,43,.5)}
.iw-docbody{font-size:.78rem;color:var(--t2,#3A3A3A);line-height:1.68}
.iw-docbody h4{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:.86rem;font-weight:800;color:var(--t1,#111);margin:16px 0 6px}
.iw-docbody h4:first-child{margin-top:0}
.iw-docbody p{margin:0 0 9px}
.iw-docbody ul{padding-left:18px;margin:0 0 9px}
.iw-cfm{width:100%;max-width:380px;background:var(--w,#fff);border-radius:var(--r16,20px);box-shadow:0 12px 40px rgba(0,0,0,.18);padding:24px 22px;text-align:center;font-family:var(--f,'Inter',sans-serif);animation:iw-in .22s ease}
.iw-cfm-t{font-family:var(--fh,'Plus Jakarta Sans',sans-serif);font-size:1.04rem;font-weight:800;color:var(--t1,#111);margin:0 0 7px}
.iw-cfm-d{font-size:.8rem;color:var(--t3,#6B6B6B);line-height:1.55;margin:0 0 18px}
.iw-cfm-act{display:flex;gap:9px}
.iw-cfm-act .iw-btn{flex:1;padding:11px 12px;font-size:.82rem}

/* Mobile: pantalla completa */
@media(max-width:640px){
  .iw-ov{padding:0}
  .iw-dlg{max-width:none;max-height:none;height:100%;border-radius:0}
  .iw-body{padding:20px 18px 8px}
  .iw-head{padding:12px 50px 12px 18px}
  .iw-foot{padding:12px 18px 16px;padding-bottom:calc(16px + env(safe-area-inset-bottom))}
  .iw-q{font-size:1.08rem}
  .iw-ov-cfm{padding:24px}
}